Cancelling? Know What You're Owed First

Don't Cancel Blind

Hitting "cancel" on an airline's site sometimes locks in an outcome you didn't expect. Before you do anything, call +1-773-340-8614 — an agent will pull up your fare rules and tell you exactly what cancelling now would get you.

The First 24 Hours Matter

Book a US domestic flight at least a week ahead, and federal rules generally give you a full 24 hours to cancel penalty-free, no matter the fare type. If you're inside that window, we'll confirm it and process the cancellation for you on the spot.

After That Window Closes

Once the 24-hour window passes, what you get back depends on the fare class you bought. Fully refundable fares return your money in cash. Restricted fares — the kind most travelers actually buy — usually convert to a travel credit, sometimes with a fee deducted. We'll tell you which bucket your ticket falls into.

Ways We Can Help

• Checking whether you still qualify for a penalty-free cancellation
• Explaining cash refund vs. travel credit outcomes for your specific fare
• Processing the cancellation itself once you decide
• Handling cancellations tied to an airline-caused delay or schedule change
• Making sense of airline-specific cancellation fine print

Cancelling for a Serious Reason

Illness, a death in the family, or another significant circumstance sometimes opens up cancellation flexibility that isn't available otherwise. Tell the agent what's going on — we'll explain what documentation typically helps and what's realistic to expect.